Even if they temporarily paused their operations due to COVID-19, the teams at Cebu Pacific Air have been working round-the-clock, so future flights are contactless and have your health and well-being in mind. When you’re ready to fly, rest assured they have everyone’s safety as their topmost priority.
Cebu Pacific Air introduces contactless flights for when you’re ready to fly
Cebu Pacific Air is hoping that you and your family are safe and well. Here are some of the new guidelines for Cebu Pacific Contactless Flights within the Philippines:
Required masks and physical distancing
Guests are required to keep masks on, from airport entrance until arrival. Bag drop counters will close one (1) hour before flights, to allow enough time for staggered boarding procedures. Physical distancing markers must be followed.
Frequent sanitation of passenger areas
Hand sanitizers will be provided for guests and staff use, at the airport and inside the aircraft. CEB passenger areas such as kiosks, bag drop counters, shuttle buses, and aircraft lavatories and seats will also be frequently sanitized for everyone’s safety.
Self-check-in and no-touch boarding
Guests are highly encouraged to check-in online to minimize proximity to our check-in agents. Those with no bags can head straight to the gate. Once the row is called, have boarding passes ready for scanning by our boarding gate agents.
Meanwhile, the Cebu Pacific Air operations teams have these world-class Preventive Measures in place:
Rapid testing and PPEs for operating crew
CEB pilots and cabin crew will undergo rapid antibody tests before their assigned flights, as part of their commitment to flattening the curve. The operating crew cleared for flights will also don personal protective equipment. They are also trained to assist and isolate guests onboard, as needed.
Extensive aircraft disinfection
The daily disinfection program includes the misting of the aircraft cabin, using an Airbus-approved disinfectant effective in eradicating viruses including the Coronavirus. This process is aligned with the International Air Transport Association (IATA) guidelines and ensures that all surfaces (such as passenger seats, overhead bins, and cargo compartments) are covered and sanitized. Lavatories will also be sanitized every 30 minutes.
Hospital-grade HEPA air filters in Airbus aircraft
The air inside the cabin is changed every three (3) minutes, using High-Efficiency Particulate Air (HEPA) filters installed in CEB Airbus aircraft. HEPA filters can filter out viruses with a 99.99% efficiency, which is why it’s also used in hospital operating rooms.
The CEB teams will continue to work with government authorities and use guidelines from the World Health Organization and the International Civil Aviation Organization. They will keep refining their procedures, so you can travel with peace of mind.
Cebu Pacific Air is looking forward to flying with you in the future. Let’s all work together so #EveryJuanWillFlyAgain.
A version of this content was sent as an email newsletter signed by Candice Iyog, Vice President of Marketing and Customer Experience for Cebu Pacific Air.