The automotive industry is going through a state of massive change from connectivity, electrification, and digitization of the customer experience. Customers expect seamless digital experiences not only from e-commerce but also when buying a car, where they expect a personalized and multi-channel journey. AutoDeal prides itself on being a key component in modernizing the customer experience for local car buyers in the Philippines.
AutoDeal steers PHL Automotive E-Commerce forward with 13th Insights Report
Since 2014, AutoDeal has provided buyers the ability to compare vehicles; find special offers; and, complete multiple stages of the car-purchase transaction online. Every month, the online automotive marketplace enables consumers to get the best price on brand new vehicles by comparing offers from multiple dealers by simply going to the AutoDeal website. This enables buyers to transact quickly with trained and vetted sales agents from a network of official partner dealers.
AutoDeal’s CEO and Co-Founder Daniel Scott shares, “As automotive retail propels towards digital, AutoDeal is receiving more customers every day, which translates to more sales for our partners every year. AutoDeal was able to deliver over P28B worth of sales to their partners in 2021 from 24,835 purchasers”.
AutoDeal also helps report consumer trends, insights, and feedback directly to key players in the automotive industry as a means of helping lift the standard of digital commerce.
As AutoDeal’s Co-founder Christopher Franks explains: The platform offers improved accessibility to vast amounts of data which translates back to more money left in the pockets of consumers. “These detailed insights on how automotive customers [to] shop makes AutoDeal a core component in helping the auto industry evolve at a time when automotive brands are having to reshape business models and organizational structures to stay competitive in the market”.
Every year, the data collected via the AutoDeal platform is communicated through AutoDeal’s Industry Insights Report.
Launched in 2016, the report tackled the state of the automotive industry and presented data and analysis by experts to back-up AutoDeal’s view as to why innovation was required in the customer journey. In the years leading up to the report, AutoDeal had taken note of high levels of customer dissatisfaction that occurred through easily fixable frustrations such as dealers not responding to online inquiries or access to critical purchase information not being readily available until customers entered a showroom.
In the years that followed, AutoDeal implemented technology that simultaneously improved dealership response times, transparency, and sales conversion. In 2016, the report served as a way for brands to compare their online commerce metrics compared to other industry leaders. Today, AutoDeal’s Insights Report is regarded by automotive executives as one of the most helpful, useful, reliable, and easily available sources of automotive market information as it also delves into industry-disrupting factors and situations.
As the country begins to pull through the effects of the pandemic, AutoDeal is happy to announce that it has recently released AutoDeal Insights (Vol. XIII) 2021 Complete Insights. In this 13th issue, AutoDeal examines performance metrics connected to the recovery of the Philippine automotive industry. The report also provides must-have information for brands retailing vehicles in the digital space and includes a full rundown of consumer data collected via the AutoDeal and MotoDeal platforms in 2021.
Some of the most remarkable findings in the report focused on leads by market segment; leads by location; leads by the device; inquiring and buying trends, and most inquired for brands. To know how the local car and motorcycle market performed in 2021 and learn about improving metrics that are helping shed light on the industry’s road to recovery, simply visit https://bit.ly/2021ADInsights or www.autodeal.com.ph/industry-insights and download AutoDeal Insights (Vol. XIII) 2021 Complete Insights.
Today, AutoDeal is stronger than ever. Currently, it is partnered with 16 automotive brands, encompassing more than 400 new car dealerships and more than 2000 sales agent partners. In addition, the website averages 2.7M visits/month, generates around 25,000 leads/month, and contributes to over 2000 industry sales/month. These figures show why AutoDeal is currently the largest automotive network as well as the no.1 online automotive marketplace in the Philippines.