Dakasi continues product innovation, customer services improvement to sustain customer satisfaction in Cebu

Dakasi originated in Taiwan serving milk teas and fresh teas since 1990. Years later, before the company reached its decade anniversary, it expanded to Guangzhou, China, and eventually set up its main office there. In 2003, Dakasi opened for franchising, and more outlets slowly spread throughout China and Southeast Asia. To date, Dakasi has around […]

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Home Credit makes its customer service available 24/7

True to its commitment to providing Filipino consumers excellent customer service experience, the country’s leading consumer finance company Home Credit Philippines has officially made its customer service available 24/7. Home Credit makes its customer service available 24/7 HCPH is the first non-bank financial institution in the Philippines to make its customer support available round-the-clock, allowing […]

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realme opens more dedicated service centers, strengthens customer services nationwide

In 2020, realme Philippines capped off on a high note after a series of successful product launches and campaigns which catapulted it to be the number 1 smartphone brand in the country in just two years. This 2021, realme Philippines fortifies its commitment to providing the best service to Filipino users by establishing eight dedicated […]

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Digital innovations sustain Holcim customer engagement, service amid COVID-19

Aside from strengthening health and safety controls at its sites, leading cement manufacturer Holcim Philippines, Inc. has effectively used digital tools to sustain customer service and engagement safely amid the COVID-19 pandemic. Digital innovations sustain Holcim customer engagement, service amid COVID-19 The company’s online customer service portal Easybuild allows Holcim to safely and conveniently transact […]

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What are the Common Factors that Helps a Business to Succeed?

If you’re familiar with the process of running a business, then you already know the amount of work that goes into making it successful. It’s not just about your marketing campaign, the quality of your work and/or services, and the competence of your team members. What are the Common Factors that Helps a Business to […]

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Amazon opens its first Philippine Customer Service office in Cebu

Amazon.com, Inc. announced today the launch of its first customer service center in Cebu, Philippines, creating over 300 new jobs in the city and 1,000 more skilled roles by the end of the year. Amazon opens its first Customer Service office in Cebu The site is set to support customers around the world and will […]

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