Teleperformance Philippines once again joined Cebu in celebrating the Sinulog Festival at the Grand Parade, the stunning and colorful finale of one of the most well-known festivals in the country.
Teleperformance joins Cebu as it celebrates Sinulog 2020
Teleperformance’s vibrant float portrayed the fusion of culture and technology, representing the future of Teleperformance as the leading digital integrated business services provider that drives the digital transformation of its clients through the latest technology, analytics, and process excellence.
The flowers and the icons in the float, meanwhile, showcased Cebu’s rich culture, heritage, tourism and its vibrant people, which has propelled its thriving and modern economy as the center of excellence for the IT-BPO industry in the Visayas.
“Teleperformance is very excited to once again be a part of this festive celebration. We look forward to contributing to the growth of the Queen City of the South as it continues to be one of the centers of the IT-BPO industry in the region,” said Marilyn Ventenilla, Teleperformance Philippines’ Senior Director of Communications and Marketing.
Teleperformance is the global leader in outsourced omnichannel customer experience management with a high-tech, high-touch approach for creating interactions that are simpler, faster, better, safer and more cost-effective. Teleperformance in the Philippines has offices at the Cebu Business Park and Cebu IT Park (formerly Asia Town) in Cebu City.
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: ROCH.PA – Bloomberg: TEP FP), the global leader in outsourced omnichannel customer experience management, serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting and analytics, digital integrated business service solutions, and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent. The company has established the highest security and quality standards in the industry and uses proprietary deep learning technology to optimize flexibility on a global scale.
The Group’s 300,000 employees, spread across 80 countries, support billions of connections annually in 265 languages and enhance the customer experience with every interaction. In 2018, Teleperformance reported consolidated revenue of €4,441 million (US$5,256 million, based on €1 = $1.18).
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs around 47,600 people in the country and operates over 30,000 workstations in 21 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Cagayan de Oro, and Davao.
From 2012 to 2018, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded in 2017 as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority (NEDA).
In 2018 and 2019, Teleperformance Philippines was certified as a Great Place to Work® and is the first organization in the country to receive this certification from the Great Place to Work® Institute. This year, Teleperformance celebrates its 23rd year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s ICT-BPO sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.
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